CLIENT SERVICES

Shipping & delivery.

Australia

We ship Australian orders with fast tracked delivery. Orders over $100 receive complimentary priority delivery. Orders are prepared during business days and dispatched from Australia; delivery estimates and any applicable charges are shown at checkout based on the delivery address.

Orders over $100 qualify for complimentary priority delivery.

Order processing

Please allow up to 1–2 business days for order processing during standard periods. Collection launches, promotional periods and public holidays may require additional time.

Tracking

Once your order has been dispatched, tracking details will be sent to the email address used at checkout.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an amendment is required; changes cannot be guaranteed after fulfilment begins.

International delivery

International options, where available, are shown at checkout. Import duties, taxes and customs charges may be payable by the recipient and are not included unless explicitly stated.